Terms
Terms of Service
Effective August 31, 2026
These Terms are an agreement between you and Jeremy Nichols, a sole proprietor doing business as PhotoParcel in Missouri. Contact: support@photoparcel.co.
The service
PhotoParcel is an iPhone app that turns photos you select into physical 4×6 prints mailed inside the United States. You approve every set. Nothing is uploaded or printed until you approve. Checkout charges for physical prints and mailing, not for unlocking digital content inside the app.
By creating an account, placing an order, or using the app, you agree to these Terms and the Privacy Policy.
Who can use it
You must be at least 18 years old, or the age of majority where you live, to purchase. The service currently ships only to U.S. addresses. You are responsible for a complete, deliverable address and for having the right to use every photo you submit, including permission from people who appear in them when that is required.
Accounts
You can look through photos without creating a recoverable account. Monthly and yearly plans use Sign in with Apple so you can restore and manage the plan on a new phone. Keep your Apple ID in your control. You may delete your PhotoParcel account in Settings.
Orders, approval, and lock
You control the set until you approve it. When you approve and pay, the crop, recipient, note, address, and print count lock for production. Delivery dates are estimates, not promises. Color, brightness, crop, and paper can differ slightly from a phone display. Tell Support right away if an address is wrong. Changes may not be possible after production starts.
Plans, prices, and cancellation
The monthly plan is $19.99 each month until canceled. The yearly plan is $199.99 each year until canceled and releases one shipment credit each month for 12 months. Each credit includes tax, U.S. shipping, and ten borderless 4×6 photo prints. Extra approved prints are $0.99 each. On a first order you may add another envelope in the same checkout. A this-set-only extra envelope is $19.99 once and does not renew. An extra person on the plan uses the same monthly or yearly price.
Nothing prints without your approval. If you skip a month, unused paid credits stay on the account. Canceling stops future renewals after the current paid period. It does not stop an order already approved for production. Cancel in Settings or from Manage your plan.
Prices include the tax and U.S. shipping I can determine at checkout. If a taxing authority later requires additional tax, I will handle it as the law requires.
Reprints, refunds, and problems
If a parcel is lost, damaged, or produced incorrectly, open that parcel in the app and tap Report a print or delivery problem, or email support@photoparcel.co with the order reference as soon as you reasonably can. I will look at the order and may reprint, credit, or refund. I may ask for one photo of the problem. Please do not email a whole family album or card numbers.
I may decline a free replacement when the address you entered was incomplete or undeliverable, when the crop on the print matches what you approved, or when the difference is ordinary phone-to-paper variation. Chargebacks should follow a support request first so I can make the order right.
Your photos and acceptable use
You keep your copyright. You grant me a limited license to render, store, print, pack, ship, support, and then delete the approved files for that order. I do not get a license to use your photos in advertising or to train models.
You may not submit photos or notes that are unlawful, infringing, exploitative, sexually explicit, non-consensual, or that you do not have the right to print and mail. You may not use PhotoParcel to harass anyone. I can refuse or cancel an order that violates these Terms, with a refund of unused amounts when that is the fair result.
The practical limits of a one-person shop
I print through labs and mail through carriers. Outages, weather, and lab queues are outside my reasonable control. The app and website are provided as available. To the fullest extent Missouri and federal law allow, I am not liable for indirect, incidental, special, or consequential damages, or for lost data on your phone. My total liability for a claim is limited to the amount you paid for the order or plan period that gave rise to the claim. Nothing here limits rights that the law says I cannot limit, including liability for my own willful misconduct.
If you submit content that gets me into a legal dispute, you will cover the losses that come from your content, except to the extent I caused them.
Law, changes, and contact
Missouri law governs these Terms, without taking away consumer protections that apply where you live. If a court cannot enforce one part, the rest stays in force. I will post material changes here with a new effective date. Continued use after that date is acceptance of the new Terms, except that a change to an already-paid order applies only if the law allows it or you agree.
Questions: support@photoparcel.co. Privacy: privacy@photoparcel.co.